Refund policy

Return & Refund Policy

Brush & Bathe Co. — All Sales Final

At Brush & Bathe Co., we strive to provide quality pet grooming products and a reliable shopping experience.

All Sales Are Final

All purchases are final. We do not accept returns or exchanges for change of mind, incorrect size or color selections, personal preferences, or products that are no longer wanted.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery whenever possible.

Include your order number, a description of the issue, and photos if available.

We will review the situation and determine an appropriate resolution, which may include a replacement or refund.

This reporting timeframe does not limit any rights available under applicable law.

Refunds

Refunds are not offered for change-of-mind purchases.

Refunds may be issued for verified product issues, orders that cannot be fulfilled, or circumstances where a refund is required by law.

Approved refunds will be returned to the original payment method.

Order Cancellations

Orders are processed as quickly as possible. Once an order has entered fulfillment, cancellation cannot be guaranteed.

Contact

For order issues or assistance, please use the customer support contact information provided on our website.

Website: https://brushandbathe.com

Nothing in this policy limits customers' rights under applicable consumer protection laws.